At Game On, we are committed to delivering high-quality, perishable snack products and ensuring customer satisfaction. Due to the nature of our products, we are unable to accept returns. However, we stand behind our products and will work with you to address any concerns through a refund or replacement when appropriate.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your order is incorrect, defective, or damaged, contact us at support@gameonprovisions.com within two (3) days of receipt. Include your order number, a description of the issue, and photos if applicable. Claims made outside of this window may not be eligible for resolution.

Refunds and Replacements

All refund and replacement requests are evaluated on a case-by-case basis. If your request is approved, we will either issue a refund to your original payment method or send a replacement product, depending on the situation.

Please note that refund processing times may vary depending on your financial institution. Once issued, it may take several business days for the refund to appear in your account.

Questions?

If you have any questions or concerns about your order, feel free to contact us at support@gameonprovisions.com. We’re happy to help.